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Privacy & Security

New PK Loke Privacy Policy — Your Data Protection Guarantee

Last Updated: January 2026 Language: Bengali Encrypted Connection
Latest Policy In Effect

Your Data Is Safe With Us

New PK Loke takes your privacy extremely seriously. This policy explains how we collect your information, why we collect it, and why we will never sell it to third parties.

The Core of Our Privacy Commitment

The6core principles we follow to protect your personal data at New PK Loke

Transparency in Data Collection

New PK Loke only collects information that is genuinely necessary to provide our services. We never gather data we don't need — respecting your privacy is simply how we operate.

Encrypted Security

All your data is protected with SSL/TLS encryption, applying industry-standard encryption both in transit and at rest.

Not Sold to Third Parties

Your personal data is never sold to advertisers or third parties. We are not in the business of selling data — we are in the business of delivering gaming services.

Your Control

You can view, correct, or request deletion of your data at any time. You have full ownership and control over your information.

Cookie Management

We use cookies solely to improve your experience. The site operates without any tracking cookies or third-party advertising cookies.

Data Retention Limits

Where no legal obligation applies, account data is automatically deleted after a set period. We do not hold onto data longer than necessary.

Contents
Please Read

This Privacy Policy New PK Loke and all its users, this is an important document governing the handling of information. By using the platform, you are deemed to have accepted this policy.

1 Introduction & Purpose

New PK Loke One of Bangladesh's most trusted online gaming platforms. This Privacy Policy document explains what types of information we collect, why we collect it, how we keep it secure, and under what circumstances it may be shared with others.

We believe your personal data is a valuable asset. New PK Loke has taken responsibility for the proper maintenance of those resources. Our privacy policy is built in accordance with international data protection standards (GDPR-inspired), so you can play with complete peace of mind.

This policy applies to the New PK Loke website, mobile app, and all other digital services. Where any specific service has its own separate privacy notice, that will be clearly stated within that service.

Our Promise

New PK Loke never sells your information to advertisers, data brokers, or any unauthorized third parties. Protecting your privacy is our top priority.

2 What Information We Collect

New PK Loke Only the necessary data is collected. We collect three types of information:

Type of Data Example Reason for Collection
Identity Information Name, date of birth, national ID number To complete age verification and KYC
Contact Information Mobile number, email address For account registration and customer support
Financial Information Mobile banking number, transaction history In processing deposits and withdrawals
Technical Information IP address, device information, browser In security and fraud prevention
Gaming Information Betting history, game preferences For Service Improvement & Responsible Gaming Monitoring

We do not automatically collect any information beyond what is listed above. If you contact us via live chat or email, those conversations may also be stored to help us improve our support quality.

3 How We Use Your Information

New PK Loke Your data is used only for specific, limited purposes. The main reasons we use your information are:

  • Account Management: For creating, maintaining, and verifying your account.
  • Service Delivery: For managing games and processing deposits and withdrawals.
  • Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
  • Customer Support: To properly handle your questions, complaints, and requests.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Responsible Gaming: To identify problematic gaming patterns and provide support to members.
  • Service Improvement: For anonymous statistical analysis to help us improve our platform.
About Notifications

We may send you important account-related notifications. If you do not wish to receive promotional messages, you can opt out at any time.

4 Data Sharing & Disclosure

New PK Loke Your personal data is never sold. However, it may be shared in the following limited circumstances:

  • Payment Processor: Mobile banking partners such as bKash, Nagad, and Rocket receive only the information required to complete transactions.
  • Identity Verification Service: With approved verification services for the KYC (Know Your Customer) process.
  • Legal Obligations: Data may be disclosed in response to court orders, government investigations, or requests from regulatory authorities.
  • Fraud Prevention: Anonymous data may be shared with security service providers to help detect and prevent fraudulent activity.
  • Business Restructuring: In the event of a company merger or acquisition, you will be notified in advance.

If we ever need to share your data for any reason not listed above, we will obtain your explicit consent first.

5 Cookies & Tracking Technologies

New PK LokeThe New PK Loke website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme). You can disable these at any time.
  • Analytics Cookies: For collecting anonymous statistics used to improve the site. Not personally identifiable.

We do not use tracking cookies from any third-party advertising networks. You can clear or block cookies at any time through your browser settings, though doing so may affect certain features.

6 Data Protection Measures

New PK Loke Industry-standard technical and organizational measures have been put in place to protect your data:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Database Encryption: All stored sensitive data is kept encrypted at all times.
  • Access Controls: Only authorized personnel have access to the necessary data.
  • Security Audit: Regular security audits are conducted by third-party providers.
  • Firewall & DDoS Protection: Our servers are protected by advanced firewalls.
  • Two-Factor Authentication: Additional layers of security are available for your account.
Your Responsibilities

We provide the highest level of protection on our end, but keeping your password strong and never sharing it with anyone is equally important.

7 Your Data Rights

New PK LokeBy having an account with us, you enjoy the following rights:

Right to Access The right to know what information we hold about you.
Right to Rectification The right to request correction of inaccurate or outdated information.
Right to Erasure The right to request deletion of your data under specific conditions.
Right to Portability The right to receive your data in a readable, portable format.
Right to Restriction of Processing The right to request that your data be restricted from certain uses.
Right to Object The right to object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We typically process requests within 30 days. Please note that some requests may not be fulfillable due to legal obligations.

8 Data Retention Period

New PK Loke No data is retained beyond what is necessary. General guidelines:

  • Active Account: All related data is retained for as long as your account remains active.
  • Closed Accounts: After account closure, data is typically retained for up to 5 years due to legal obligations.
  • Transaction Records: Financial transaction data may be retained for up to 7 years in accordance with legal requirements.
  • Support Conversations: Customer support communications are retained for up to 2 years.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last for a maximum of 1 year.

9 Protection of Minors' Information

New PK Loke Strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect any personal information from minors.

If we discover that a minor has created an account using a false age, the account will be immediately closed and all associated data will be deleted. If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.

10 Privacy Policy Changes

New PK Loke We reserve the right to update this Privacy Policy as needed. In the case of significant changes:

  • A notice will be sent to your registered email address or via the app.
  • The date of any changes will be updated on this page.
  • New consent may be required for significant changes.

We recommend checking this page regularly. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Contact & Requests

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact our data protection team:

  • Live Chat: Chat with us live, 24 hours a day, 7 days a week.
  • Email: [email protected] (for privacy-related requests)
  • General Support: [email protected]
  • Response Time: Usually within 3 business days.
We Are Always Here

Reach out to us with any privacy concerns. Our support team is here to understand and assist you.

General Privacy Questions

Never. New PK Loke does not sell your personal information to advertisers, data brokers, or any third parties. Data is shared only with partners essential to delivering our services (such as payment gateways), and strictly on a need-to-know basis.

Yes. Your mobile number is stored in encrypted form and is used solely for account verification and transactions. Your number is never used for spam or promotional purposes.

Certain data — particularly financial transaction records — must be retained for a defined period due to legal requirements. Once that period has passed, the data is deleted. To submit a deletion request, please contact our support team.

No. Your gaming history is completely private and cannot be viewed by other members or third parties. Only authorized support staff may access it when necessary.

Requests to update general information (such as email or phone number) are typically processed within 24–48 hours. Changes involving identity verification documents may take longer due to the additional verification required.

Enjoy a Safe and Transparent Gaming Experience

Your data is completely secure with New PK Loke. Join now and play with peace of mind on a platform you can trust.

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